Frequently Asked Question
You make clic on the question and finds the answer that it looks for


The red LED does not stop flashing; why?
  • The battery is almost exhausted.
  • Solution: recharge the battery or, if needed, replace it.
Why does the red LED remain always on?
  • The battery is completely exhausted.
  • Solution: recharge the battery or, if needed, replace it.
The red LED and the green LED do not stop flashing;
what can I do?

  • The reason is lack of water in the system.
  • Solution: add water to the tank.
The red LED and the green LED remain always on; what is the problem?
  • There is an output short circuit.
  • Solution: check the system with the assistance of a specialized technician.
Water exits the nozzles with low pressure; how can I resolve the problem?

The cause is to be found in one of the following reasons:

  • There are leaks in the water line (hose).
  • Solution: check the integrity of the water line.
  • The trajectory of the water line is too long and the pump is not able to feed it.
  • Solution: reduce the trajectory of the water line.

Also, always remember:

  • Max. water line length is 12 meters
  • Do not install more than 4 nozzles.
  • Always install original accessories and spare parts.
  • Do not use a hose having an internal diameter 10mm.
The pump primes, but the nozzles are activated with a delay or not at all; why?
  • The water line could be empty.
  • Solution: check the integrity of the water line.

or

  • One or more nozzles are installed below the tank (horizon level).
  • Solution: position the nozzles higher than the tank.
The nozzles leak water; what can I do?
  • It is possible that the nozzles are installed below the tank.
  • Solution: reposition the nozzles higher.
The dog barks but the device works sporadically; how can I adjust the interventions?
  • The microphone's sensitivity adjustment is probably too low.
  • Solution: increase the sensitivity of the microphone.
The device is activated only when the dog barks near it; how can I solve this problem?
  • The microphone's sensitivity adjustment is probably too low.
  • Solution: increase the sensitivity of the microphone.
The device is activated at the smallest barking sound; can I adjust it differently?
  • The microphone's sensitivity adjustment is probably too high.
  • Solution: decrease the sensitivity of the microphone.
In the cold season, water freezes in the tank; is there a solution?
  • At very low temperatures, the water inside the tank is subject to freezing.
  • Solution: add sufficient salt or alcohol to the water in the tank to prevent freezing.
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